The Lobelle Promise

Put Lobelle on your favorite pair. If they don't sit straight, tell us and we'll make it right or refund you.

How it works

• Email team@lobelle.co within 30 days of delivery with your order number and a quick note on what's not working.
• We'll first try to make it right, with fit tips or a fresh set at no cost.
• If you'd rather have your money back, we'll refund the full product price to your original payment method.
• No need to send your lifters back.

Damaged or missing items

If anything arrives damaged or missing, email us within 30 days of delivery and we'll send a replacement at no cost.

Refund timing

Approved refunds are issued within 5 business days. Your bank may take a few more days to post it.